If you experience a Qualifying loss under your GAP contract please follow the procedures below.
A Qualifying Loss must be reported to the Administrator within ninety (90) days from the Settlement Date. No amount will be waived for any Qualifying Loss reported after ninety (90) days. In the event there is no Primary Insurance, the Customer/Borrower has ninety (90) days from the Date of Loss to report a Qualifying Loss. A Qualifying Loss will cause this Addendum to terminate and be fully earned and not subject to any cancellation refund.
QUALIFYING LOSS PROCEDURES: In the event of a Constructive Total Loss, You must notify and provide the following to the Administrator:
1) a copy of the Financing Contract and a copy of this signed Addendum,
2) a copy of the Financing Contract history and pay-off as of the Date of Loss,
3) a legible copy of the police report, which must include confirmation of the Collateral shown on this Addendum. If a police report is not available, and the cause of loss to Collateral was NOT due to theft, fire, or vandalism, a signed and notarized brief description of the loss (including confirmation of the Collateral) will be acceptable,
4) a copy of the settlement check, Collateral valuation report, total loss breakdown, and Declarations Page, issued by the Primary Carrier (provided Primary Carrier coverage is in effect on the Date of Loss),
5) a copy of the Bill of Sale (aka Buyer’s Order, Purchase Agreement, etc.) as well as the manufacturer’s invoice or window sticker (if the vehicle was purchased new). If the vehicle was purchased used, a copy of the bookout sheet,
6) verification of any other refundable amounts,
7) any additional or reasonable documentation requested by the Administrator. The Administrator will not be able to obtain this information for You.
REPORT A QUALIFYING LOSS TO OUR ADMINISTRATOR:
Administrator: Aftercare, Inc. 126 E. Dyer Road Suite A, Santa Ana, CA 92707 (800) 832-3237
Qualifying Loss Documentation Fax Number: (714) 546-0849 Email: Claims@aftercarecorp.com